FAQs: Mantra Mail Club

How much does it cost?

Currently, Mantra Mail Club is $10/mo, including free domestic shipping, or $11/mo for international shipping. I offer a limited number of slots on a pay-what-you-wish basis each month. If you are interested in this option, please email me directly.

When does Mantra Mail Club ship?

Mantra Mail Club ships by the first week of every month for the prior month. Members who sign up before last day of the month will receive that month's print.

Example: A new subscriber who signed up between Feb 1st - Feb 28th will receive that month's print, which was shipped by March 7th.

When will I be charged? Will it be automatic?

After the initial order, monthly subscribers will be charged on the a monthly basis based on the date that you signed up. For instance, if you subscribe on the 10th, you will be billed every 10th of the month in the future.

How do I cancel my subscription or update my payment info or shipping address?

Access your customer portal at the top of the homepage toolbar. Once you're in, you can edit your subscription, including pausing, cancelling, or updating your info.  

Help - I haven't received my print for this month!

Prints typically take between 1-3 weeks (for domestic US shipping) and up to 4-5 weeks for international mail. If you're outside of the US, please allow for one month for your print to arrive. If you haven't received it by then, reach out to let me know! I can either ship you another print, or issue a refund.  

Will I get a tracking number for my monthly print?

Mantra Mail Club orders are shipped with stamps to keep your membership affordable, and therefore do not include tracking information.

How can I get in touch? 

Email me at jennifer.s.mao@gmail.com.